CMMS Profile
Makula CMMS
Makula Technology GmbH · Germany (Berlin)
Mobile offline execution and predictable EUR 55/user pricing with Germany-hosted data; integration promises are broad, but buyers should validate API/SAP specifics and the stated ISO timeline.
- Website
- makula.io
- Deployment
- SaaS
- Pricing
- Per user Feature tier
- Entry price
- 55
- Price transparency
- 3/4
- Maturity
- 2/4
- Small org fit
- Yes
- Enterprise
- —
Strengths
- Mobile-first execution with offline workflows for technicians (core plan).
- PDM/CAD connectivity can stream models into a built-in 3D viewer for easier asset context.
- Published CMMS list pricing (EUR 55/user/month) reduces early procurement friction.
- Implementation is productized as optional services (setup and on-site onboarding).
- Germany-only data hosting is explicitly stated on the security page.
- Integration narrative includes ERP sync and sensor-driven triggers for condition-based maintenance.
Gaps
- Ask for technical detail on API scope (objects, rate limits) and whether webhooks/events are supported.
- Validate SAP integration depth (ECC vs S/4HANA, sync direction, and which objects are covered).
- Confirm SSO/SCIM availability, audit logs, and role granularity for enterprise governance.
- Request proof of ISO 27001 status and clarify why GDPR is described as 'in progress' on the security page.
- Pilot offline sync under real connectivity constraints and test conflict behavior.
Feature Depth
| Feature | Score | Reason |
|---|---|---|
| Asset hierarchy | | Asset hierarchies and master-data import are supported; validate depth for multi-site governance and component swaps. |
| Asset identification | | QR/barcode scan opens assets/locations quickly; serial number is part of asset details. NFC/label printing not shown. |
| Asset history/docs | | Mobile access to maintenance history, manuals, and prior fixes is built-in for faster troubleshooting. |
| Work request intake | | Work creation exists through work orders; confirm request portals, triage, and SLA-style escalation behavior. |
| Work order execution | | Technicians can start/pause/complete jobs on mobile with priorities, instructions, and on-site documentation. |
| Failure RCA | | Failure capture is available, but structured cause coding and Pareto-ready RCA reporting need a demo. |
| Preventive maintenance | | Preventive scheduling is included in the core plan with a scheduler and recurring work logic. |
| Usage-based triggers | | Condition-based triggers via sensor/IoT data are described; validate meter logic, precedence, and exception handling. |
| Machine downtime | | — |
| Inspections/checklists | | Procedures support standardized execution; validate template depth for compliance-heavy inspections. |
| Mobile app | | Native mobile workflows focus on technician execution with offline support and later synchronization. |
| Parts/BOM | | — |
| Inventory/procurement | | Parts and inventory are included; integration patterns emphasize syncing stock data from ERP. |
| Planning/scheduling | | A built-in scheduler supports day-to-week planning; validate advanced capacity and constraint depth. |
| Workforce skills | | — |
| External contractors | | — |
| UX adoption | | — |
| Reporting/KPIs | | Advanced analytics are included, but BI-grade governance and modeling depth aren’t clearly shown. |
| Integrations/API | | API-first positioning plus paid API access; validate objects, rate limits, and webhook/event capabilities. |
| SAP ERP integration | | — |
| Security/admin | | Roles and permissions are included; security page states Germany-only data hosting and ISO 27001 in progress. |
| Automation/workflows | | Automated work orders triggered by sensor data are positioned; confirm rule-builder depth and auditability. |
| Customization | | Custom work order types are included; validate custom fields, validations, and workflow branching boundaries. |
| AI assist | | AI Copilot + AI Notetaker are marketed for asset-aware answers and structured notes; validate packaging and data governance. |
0: Not offered 1: Basic: usable, shallow depth 2: Standard: expected CMMS level 3: Advanced: handles real complexity 4: Best-in-class: deep, low-friction, governed
Trust & Compliance
- Certifications
- —
- Confidence
- Medium
- References
-
- Swiss Can AG
- Döinghaus
- Turmec
- The Glave Group
- Dogtooth Technologies
- PFM
- Sienz
- Print Solution
- HOCAP
- Cellumation
- CSD Automation
- Rollout support
- 2
Company Details
- Employees
- 27
- Customers
- —
- VC-backed
- Yes
- Languages
- English, German
- Adjacent areas
- field_service
- Last verified
- 2026-02-08
Notes
Makula’s CMMS story is strongest for teams upgrading from spreadsheets to a mobile-first execution layer with predictable pricing and EU-friendly hosting. Enterprise buyers should treat integration and security governance as the key diligence area.