| Summary | SAP-native execution layer that keeps PM/EAM continuity, with acceptable mobile/offline support; strongest in SAP process fit, but still limited in modern UX depth and open integration posture. | Mobile-first execution with transparent per-user pricing and AI features that ship today; strong in the US and for frontline adoption, but EU data residency is US-hosted and SAP integration typically runs as a managed project. | Mobile offline execution and predictable EUR 55/user pricing with Germany-hosted data; integration promises are broad, but buyers should validate API/SAP specifics and the stated ISO timeline. | Mobile-first execution with published pricing and a SAP-certified connector; strong for SAP-centric rollouts, but “AI” is mostly rule automation today and advanced analytics are tier-gated. | QR-driven, mobile-first execution with strong request intake and solid inventory at a low price point; feature-rich, but the UI/UX feels older/overloaded and SSO/API are gated to Premium. | Easy-to-adopt, EU-positioned CMMS with solid SAP/ERP integration, strong mid-market references, and well-productized preventive maintenance; lighter on mobile asset workflows and deep enterprise controls. | Enterprise-grade maintenance depth with tight finance/logistics integration and strong governance; adoption and field usability are solid only after careful role design, and true offline mobility sits in a separate SAP product. | AI-led maintenance execution with built-in machine intelligence and offline mobile; strong value in US/LatAm deployments, while Europe buyers should validate data residency and Enterprise integration scope early. |
| Website | argvis.com | getmaintainx.com | makula.io | osapiens-cmms.com | qrmaint.com | remberg.com | sap.com | tractian.com |
| HQ | Germany (Walldorf) | United States (San Francisco, CA) | Germany (Berlin) | Germany (Mannheim) | Poland (Kraków) | Germany (Munich) | Germany (Walldorf) | United States (Atlanta, GA), with major operations in Brazil |
| Commercial | | | | | | | | |
| Entry Price | — | 20 | 55 | 29 | 14 | 48 | 47 | 60 |
| Pricing | LicenseFeature tier | Per userFeature tier | Per userFeature tier | Per userFeature tierUsage quota | Per userFeature tierUsage quota | Per userFeature tier | LicensePer userFeature tier | Per userFeature tier |
| Price Transparency | | | | | | | | |
| Maturity | | | | | | | | |
| Deployment | Hybrid | SaaS | SaaS | SaaS | SaaS | SaaS | Hybrid | SaaS |
| Small Org Fit | No | Yes | Yes | Yes | Yes | Yes | No | Yes |
| Enterprise | Yes | Yes | — | Yes | — | Yes | Yes | Yes |
| Feature Depth | | | | | | | | |
| Asset hierarchy | | | | | | | | |
| Asset identification | | | | | | | | |
| Asset history/docs | | | | | | | | |
| Work request intake | | | | | | | | |
| Work order execution | | | | | | | | |
| Failure RCA | | | | | | | | |
| Preventive maintenance | | | | | | | | |
| Usage-based triggers | | | | | | | | |
| Machine downtime | | | | | | | | |
| Inspections/checklists | | | | | | | | |
| Mobile app | | | | | | | | |
| Parts/BOM | | | | | | | | |
| Inventory/procurement | | | | | | | | |
| Planning/scheduling | | | | | | | | |
| Workforce skills | | | | | | | | |
| External contractors | | | | | | | | |
| UX adoption | | | | | | | | |
| Reporting/KPIs | | | | | | | | |
| Integrations/API | | | | | | | | |
| SAP ERP integration | | | | | | | | |
| Security/admin | | | | | | | | |
| Automation/workflows | | | | | | | | |
| Customization | | | | | | | | |
| AI assist | | | | | | | | |
| Strengths | - Designed as SAP PM/EAM execution layer, not a disconnected CMMS database.
- Offline-capable native mobile app for technician work in low-connectivity environments.
- Planner-focused SAP board with drag-and-drop dispatch for orders and operations.
- RCA-focused module integrated into SAP maintenance workflows and references.
| - Mobile-first technician execution (offline mode, QR scan, rich procedures) with unusually high adoption signal in app stores.
- Transparent per-user pricing with a real free tier, which makes early budget modeling easier than quote-only vendors.
- Production AI features are packaged in paid tiers (assistant, estimates, anomaly detection) rather than pure roadmap language.
- Work request portal + QR entry supports frontline intake patterns without custom development.
| - Mobile-first execution with offline workflows for technicians (core plan).
- PDM/CAD connectivity can stream models into a built-in 3D viewer for easier asset context.
- Published CMMS list pricing (EUR 55/user/month) reduces early procurement friction.
- Implementation is productized as optional services (setup and on-site onboarding).
- Germany-only data hosting is explicitly stated on the security page.
- Integration narrative includes ERP sync and sensor-driven triggers for condition-based maintenance.
| - SAP-certified connector is a credible integration path for SAP PM-centric organizations.
- Published tiered pricing (including a free starter plan) lowers procurement friction and enables low-risk pilots.
- Offline-capable native mobile execution with evidence capture (photos/redlining, signatures/approvals).
- Planner-focused scheduling cockpit with skills-based assignment and shift/capacity awareness.
| - QR-first workflows: scan labels to open asset context, report defects, and execute work with low technician friction.
- Broad participation model with unlimited requestors and distinct requestor/location admin roles.
- Inventory is more than an add-on: stock history and reservations (Premium) support real stores operations.
- Transparent tiers and quick-start rollout posture for small teams and multi-site SMBs.
| - Field-service-style ticketing and email intake, plus service portal patterns for internal/external collaboration.
- SAP PM/EAM integration is positioned via interfaces and synchronization, paired with a modern execution layer.
- AI Copilot is commercially productized with explicit monthly credit quotas by plan.
- Native offline-capable mobile execution for work orders and procedures, with clear tiering for integration features.
| - Notification-to-order-to-settlement process depth is among the strongest enterprise maintenance models available.
- Native integration with SAP finance, procurement, and inventory avoids cross-system reconciliation for maintenance costs and parts.
- Asset structures (functional location + equipment + assembly/BOM) support complex plants with long lifecycle traceability.
- Governance and audit controls are enterprise-grade and fit regulated multi-site operations.
| - Native bridge between CMMS execution and machine condition signals, reducing handoff between reliability and maintenance teams.
- Transparent public per-user pricing with AI already bundled in Standard tier.
- SQL connector strategy gives practical BI depth without building custom middleware first.
- Strong industrial reference visibility across automotive, food, logistics, and heavy industry.
|
| Gaps | - Ask for a technical workshop on non-SAP integrations and any supported open API scope.
- Validate SSO, audit logging, and role model depth against your enterprise governance baseline.
- Request commercial detail for pricing metric logic (user/site/module) and implementation effort.
- Test offline sync behavior with large media attachments and multi-shift technician usage.
- Ask for a live demo of KPI depth beyond cockpit dashboards (drilldown, slicing, exports).
| - Confirm EU data residency options (EU hosting region, subprocessor regions, SCC/DPA terms) if you have strict sovereignty requirements.
- Ask for a technical SAP workshop: which objects sync, directionality, monitoring, and failure handling in your landscape.
- Validate offline behavior in a field test (sync latency, attachment handling, conflicts) with real connectivity conditions.
- Request a demo of structured RCA coding and reporting, including how you enforce code discipline at scale.
- Clarify identity governance for enterprise: SSO options, SCIM provisioning, audit-log depth, and role granularity by plan.
| - Ask for technical detail on API scope (objects, rate limits) and whether webhooks/events are supported.
- Validate SAP integration depth (ECC vs S/4HANA, sync direction, and which objects are covered).
- Confirm SSO/SCIM availability, audit logs, and role granularity for enterprise governance.
- Request proof of ISO 27001 status and clarify why GDPR is described as 'in progress' on the security page.
- Pilot offline sync under real connectivity constraints and test conflict behavior.
| - Validate SAP connector scope in a live demo: which objects sync, how errors are handled, and what monitoring exists.
- Request API documentation (OpenAPI/Swagger) and confirm CRUD coverage for assets, WOs, inventory, and planning objects.
- Test offline mode with two technicians editing the same work order and syncing later; confirm conflict behavior.
- Validate PM trigger depth: meter/counter precedence, multi-counter logic, and exception governance.
- Ask for a clear list of AI features available today vs. planned modules (post Lucent AI acquisition) and how they’re priced.
| - Validate offline mode and sync conflict behavior in a weak-signal field test (photos, checklists, inventory moves).
- Request a security packet: audit-log depth, subprocessors/AWS region, DPA, and any ISO/SOC attestations.
- Ask for API/webhook documentation depth and operational tooling (rate limits, retries, monitoring, webhooks history).
- If SAP/ERP integration matters, ask for a demo of the exact objects and directionality you need (WO, assets, stock).
- Validate parts BOM and procurement workflows if you run structured spare-part catalogs and purchasing controls.
| - Ask for a live demo of structured failure coding and Pareto-ready RCA reports.
- Validate usage-based trigger logic with real counters/meters, not only calendar PM examples.
- Validate technician workflows that require asset context on mobile, since native apps do not show assets today.
- Request technical detail on SAP integration approach (interfaces, monitoring, error handling) for your landscape.
- Confirm enterprise governance scope: SSO model, audit depth, and role granularity by tier.
| - Run a technician pilot on Fiori workflows and quantify required customization to reach acceptable close-out speed.
- Validate whether online-only mobile is acceptable at your sites, or budget SAP Asset Manager for offline execution.
- Ask for a side-by-side demo of standard scheduling board versus MRS/RSH if skills, shifts, or finite constraints matter.
- Request a live model of your failure-code catalog design to prove RCA data quality is realistic at scale.
- Ask for a clear estimate of Fiori role/screen tailoring effort and upgrade impact before rollout approval.
- Quantify Digital Access exposure early if external systems will create maintenance documents in SAP.
| - Validate EU data-hosting and transfer model (region, DPA/SCC, subprocessors) before legal approval.
- Ask for a technical SAP workshop with object coverage, directionality, monitoring, and failure recovery.
- Run a mobile field pilot on weak connectivity and high-workload shifts to test sync reliability and speed.
- Request a live demo of structured RCA coding discipline, not only AI-generated recommendations.
- Clarify identity governance scope by plan: SSO options, provisioning model, audit-log detail.
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| Sources | | | | | | | | |
| Sources | argvis.comargvis.comargvis.com+14 | getmaintainx.comgetmaintainx.comhelp.getmaintainx.com+21 | makula.iomakula.iomakula.io+16 | osapiens-cmms.comosapiens-cmms.comosapiens-cmms.com+13 | qrmaint.comqrmaint.comqrmaint.com+20 | remberg.comremberg.comremberg.com+19 | sap.comsap.comsap.com+15 | tractian.comtractian.comtractian.com+16 |
