CMMS Profile
SAP Plant Maintenance (SAP PM)
SAP SE · Germany (Walldorf)
Enterprise-grade maintenance depth with tight finance/logistics integration and strong governance; adoption and field usability are solid only after careful role design, and true offline mobility sits in a separate SAP product.
- Website
- sap.com
- Deployment
- Hybrid
- Pricing
- License Per user Feature tier
- Entry price
- 47
- Price transparency
- 1/4
- Maturity
- 4/4
- Small org fit
- No
- Enterprise
- Yes
Strengths
- Notification-to-order-to-settlement process depth is among the strongest enterprise maintenance models available.
- Native integration with SAP finance, procurement, and inventory avoids cross-system reconciliation for maintenance costs and parts.
- Asset structures (functional location + equipment + assembly/BOM) support complex plants with long lifecycle traceability.
- Governance and audit controls are enterprise-grade and fit regulated multi-site operations.
Gaps
- Run a technician pilot on Fiori workflows and quantify required customization to reach acceptable close-out speed.
- Validate whether online-only mobile is acceptable at your sites, or budget SAP Asset Manager for offline execution.
- Ask for a side-by-side demo of standard scheduling board versus MRS/RSH if skills, shifts, or finite constraints matter.
- Request a live model of your failure-code catalog design to prove RCA data quality is realistic at scale.
- Ask for a clear estimate of Fiori role/screen tailoring effort and upgrade impact before rollout approval.
- Quantify Digital Access exposure early if external systems will create maintenance documents in SAP.
Feature Depth
| Feature | Score | Reason |
|---|---|---|
| Asset hierarchy | | Functional locations, equipment, and installed components support very deep hierarchies. Setup quality depends on strong master-data governance. |
| Asset identification | | Rich equipment master data, serials, and structure labels are standard. Scan-first field UX is stronger with mobile add-ons. |
| Asset history/docs | | History exists across orders and notifications, but finding and enriching it is often UI-heavy in daily work. |
| Work request intake | | Notification intake and screening are mature in GUI and Fiori. Requester simplicity varies by role and implementation scope. |
| Work order execution | | Full execution lifecycle with planning, release, confirmations, TECO, and settlement is native. Heavy process depth increases training needs. |
| Failure RCA | | Damage/cause/activity catalogs provide strong structured RCA data. Poor catalog governance quickly reduces analytic value. |
| Preventive maintenance | | Single-cycle, strategy, and task-list-driven PM are core strengths. Planner discipline is required to avoid admin-heavy plans. |
| Usage-based triggers | | Counters and limits are available in core PM, but trigger depth and usability are standard, not market-leading. |
| Machine downtime | | Downtime recording and maintenance analytics are standard. MES-grade reason-tree depth needs adjacent manufacturing tooling. |
| Inspections/checklists | | Inspection steps exist via task lists, but there is no strong native checklist builder; many teams use external tools. |
| Mobile app | | Core Fiori apps are mobile-capable online. True offline execution requires SAP Asset Manager as separate scope. |
| Parts/BOM | | PM assemblies and BOM-based planning are enterprise-grade. Data model depth can be excessive for small teams with simple stock needs. |
| Inventory/procurement | | Native MM integration supports reservations, goods movements, and service procurement. Commercial process design complexity is high. |
| Planning/scheduling | | Scheduling board supports strong planner visibility and dispatching. Finite optimization and skill constraints require extra SAP products. |
| Workforce skills | | Work centers and responsibilities are standard. Native skill/certification-aware dispatch depth is limited in core PM. |
| External contractors | | External services and procurement flows are supported in SAP process terms. Dedicated contractor portal UX is not a core PM strength. |
| UX adoption | | Role-based Fiori improves usability versus classic GUI. Daily technician experience can still feel complex without focused simplification. |
| Reporting/KPIs | | Embedded analytics cover core maintenance KPIs and drilldowns. Predictive/reliability modeling depth requires adjacent SAP solutions. |
| Integrations/API | | OData/REST and classic integration patterns are available and enterprise-proven. Integration governance and costing need careful architecture control. |
| SAP ERP integration | | PM is native inside SAP ERP, including costing and logistics flows. This is a major enterprise advantage versus bolt-on CMMS tools. |
| Security/admin | | PFCG/business roles, auditability, and enterprise controls are mature. Authorization models require experienced governance design. |
| Automation/workflows | | Workflow/status automation is strong for enterprise process control. Low-code, lightweight automation is less approachable than SMB-focused tools. |
| Customization | | Extensibility via configuration and SAP platform tooling is very deep. Custom scope can create long-term upgrade and maintenance overhead. |
| AI assist | | AI in core PM remains limited and scenario-specific. Most advanced reliability AI sits in separate SAP products. |
0: Not offered 1: Basic: usable, shallow depth 2: Standard: expected CMMS level 3: Advanced: handles real complexity 4: Best-in-class: deep, low-friction, governed
Trust & Compliance
- Certifications
- ISO 9001ISO/IEC 27001ISO 22301SOC 1SOC 2
- Confidence
- Medium
- References
-
- Spirit Energy
- Hungrana
- Danish State Railways (DSB)
- Austrian Federal Railways (OeBB)
- Petrobras
- SBB
- Rollout support
- 4
Company Details
- Employees
- 110000
- Customers
- 320000
- VC-backed
- No
- Languages
- English, German, Spanish, French, Italian, Portuguese, Japanese, Korean, Simplified Chinese, Traditional Chinese
- Adjacent areas
- eam, apm, field_service, work_clearance_management
- Last verified
- 2026-02-09
Notes
SAP PM/EAM should be evaluated as a digital core, not a lightweight deploy-and-go tool. In smaller organizations, rollout burden often comes from governance and process breadth rather than missing functions.